Ecommerce web design in Aberdeen, so people can actually buy.
For businesses in Westhill, Aberdeen and Aberdeenshire that already sell — in person, through messages, or on a shop that has aged badly.
Plan Your Online Shop →Tell us what you sell and we will tell you what the shop needs to do.
A shop has to finish the sale, not start a conversation.
A brochure site only has to get someone to make contact. A shop has no such safety net: every question a salesperson would answer has to be answered by the page.
- Find it“Do they even sell this?”Categories and search that match how people describe what they want.
- Understand it“Is this the right one?”Enough detail, options and imagery to answer the question without an email.
- Trust you“Will this actually turn up?”Delivery, returns, contact details and a site that feels looked after.
- Add to basket“What is this costing me?”A visible basket, honest totals and no surprises appearing later.
- Check out“How much longer is this?”The shortest honest form, guest checkout, and clear progress.
- Get confirmation“Did that work?”Immediate confirmation, an order reference and what happens next.
Six chances to lose someone. Most shops are not losing people at all six, which is why the first job is working out which one is costing you.
Product pages, checkout and the admin behind the shop.
Finding things
Getting someone to the right product without having to guess your terminology.
- Category structure that matches how people shop
- Navigation that survives a growing catalogue
- Search and filtering where the range justifies it
Deciding
Answering the questions that would otherwise end in an unanswered email.
- Product pages built around real objections
- Variants, options and stock shown honestly
- Specifications and sizing where they matter
Buying
The part where most of the money is lost, and the part most often left to a default.
- A basket that is always visible and always accurate
- Checkout stripped to what you genuinely need
- Guest checkout, and payment through your own provider
Running it
What happens every week after launch, which is most of the shop's life.
- Adding and editing products yourself
- Stock, pricing and discounts
- Order notifications that reach the right person
Businesses with something to sell and nowhere good to sell it.
Shops and suppliers already selling in person, businesses taking product orders through social media messages, and anyone whose range has outgrown a simple product list — across Westhill, Aberdeen and Aberdeenshire.
Examples of who this suits, not a client list. Most of the work is remote, though seeing the stock and the packing bench tells us things a specification never will. Call 07577 796931 or send us the details.
What people ask before starting a shop.
How much does an ecommerce website cost?
It depends on the shop. Twenty products with one delivery option is a very different build from hundreds of variants, trade pricing and stock syncing. We price it once we know what the shop actually has to do, and you get that figure before committing to anything.
Which ecommerce platform should I use?
There is no single right answer. Hosted platforms such as Shopify keep the technical side simple and charge a monthly fee. Something like WooCommerce gives more control and more responsibility. We recommend based on your catalogue, how you want to run it and who will maintain it, not on a platform we happen to prefer.
Can I add and edit products myself?
Yes, and you should be able to. Adding a product, changing a price, marking something out of stock and running a discount are all things you should never need to call us about. We show you how before handover.
Can you redesign an existing online shop?
Often, yes. Sometimes the sensible move is rebuilding the front of the shop while keeping the platform and the order history behind it. We look at what is genuinely holding the shop back before suggesting a full replacement, because a rebuild is not always the answer.
Will it work properly on a phone?
It has to. A good deal of browsing and buying happens on phones, often one-handed and distracted. Options, basket and checkout are designed for that first, then adapted upward for larger screens rather than the other way round.
How long does an ecommerce build take?
Longer than a brochure site, and the variable is rarely the design. Product data, photography, delivery rules and payment setup are what usually set the pace. We give a realistic timescale once we have seen the catalogue rather than quoting a standard turnaround.
Start with what you sell.
Tell us what the range looks like and how orders reach you now. We will come back with what the shop needs to do and what it would take to build, whether or not you do it with us.
Plan Your Online Shop →Tell us what you sell.
Roughly how many products, how they vary, and how people order from you today. That is enough for a useful first conversation.
- 07577 796931
- lee@westhillai.com
- Westhill, Aberdeen and Aberdeenshire
- We reply within one business day.
Not sure a shop is what you need? Web design covers the enquiry side, SEO covers getting found, and automation covers what happens once an order lands. If it turns out you need an enquiry site rather than a shop, those prices are published in full. More about how we work.